Three Ways We Can Help

The right approach for the problem.

We start with what your business needs, then decide whether to configure, connect or create.

01

Configure

Get more from the software you already use, or select and implement suitable off-the-shelf tools.

CRM configuration, software selection, process improvements and reporting.

02

Connect

Make your existing systems work together and automate the repetitive tasks between them.

System integrations, automated workflows, enquiry handling and notifications.

03

Create

Design and build bespoke solutions when existing software can't adequately meet your needs.

Custom web applications, mobile products, customer portals and specialist internal tools.

These are three available approaches, not mandatory sequential stages — a project may use one, or combine several.

Working Together

From the first conversation to a working solution.

01

Discover

A free, no-obligation conversation about the problem, priorities and what you want to achieve.

Free starting point
02

Define

Agree the approach, scope and costs before work begins. Where deeper investigation is useful, our optional £395 fixed-fee Process Review is available — it's separately scoped and not a prerequisite for engaging DRGNFLY.

Optional paid review
03

Deliver

DRGNFLY builds the agreed solution hands-on — configuring, connecting or creating, or an appropriate combination — with testing, feedback and agreed revisions included within the project scope.

Agreed project scope
04

Handover & support

An agreed handover, including relevant documentation and access arrangements. Ongoing support and optimisation are optional, not mandatory.

Support optional
The Capabilities Behind The Work

The right technology, where it adds value.

These aren't packages to choose between — they're the building blocks behind Configure, Connect and Create. A single solution might combine several of them; we start with the business problem and decide the combination afterwards.

01
Automation & Workflows

We connect processes, remove repetitive manual steps, trigger actions automatically and move information between people and systems — so work happens without someone having to push it along.

Workflow automation Lead & enquiry handling Document processing Notifications & approvals Scheduled processes Operational automation
02
Intelligent Systems

Practical applications of AI, used where it genuinely improves the solution — not because it's fashionable. If a simpler approach solves the problem just as well, we'll use that instead.

AI assistants & agents Information extraction & classification Knowledge & search systems Intelligent customer interactions Content & data processing Decision-support tools
03
Web Applications

Bespoke, browser-based products built around your business or your customers — not templated software bent into a shape it wasn't designed for.

Customer portals Internal tools Dashboards Booking & workflow systems SaaS products Bespoke business applications
04
Mobile Products

Mobile experiences designed for customers, for teams, or as standalone digital products in their own right.

Customer apps Operational & team apps Companion applications Standalone mobile products
05
Integrations & Infrastructure

The underlying connections that let systems work together reliably — the plumbing that makes everything else on this page actually function.

APIs Third-party integrations Databases Authentication Data flows Connecting existing business software

You don't need a technical brief.

Tell us what's slow, repetitive, frustrating or missing. We'll work out what should sit underneath the solution.

Start a Conversation →

Free, no-obligation first conversation.